Automotive consultancy

Find the opportunity.
Make the change.

Practical support for franchised and independent motor dealers across sales, aftersales and operations. We help identify what can work better, then support the people and processes needed to make it happen.

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Where we can help

Focused on the areas that move performance.

From the first customer enquiry to vehicle handover and ongoing ownership, AccelR8Auto looks for practical ways to improve results and the customer experience.

01

Profit opportunity

Review performance, spot missed opportunities and identify actions that can strengthen commercial results.

02

Change management

Plan and introduce change with clear communication, engaged teams and attention to how it works day to day.

03

Process improvement

Map existing ways of working, remove friction and build processes that people can follow consistently.

04

Mystery shopping

See the sales and service experience from a customer's perspective and turn the findings into useful feedback.

05

Sales executive training

Support sales teams with practical coaching on customer conversations, consistent standards and effective follow-up.

06

Sales and aftersales

Connect the customer journey across departments and identify ways to improve handovers and service delivery.

07

Logistics

Review vehicle movement and delivery arrangements to improve visibility, coordination and use of resources.

08

Productivity gains

Examine capacity, workflow and measures that help teams spend more time on the work that matters.

09

Customer retention

Find opportunities to strengthen relationships, follow-up and the experience that brings customers back.

About AccelR8Auto

Motor trade experience, applied where it counts.

AccelR8Auto is owned by Kevin Fisher, who brings over 40 years of experience in the retail automotive industry across dealership sales and aftersales operations. He specialises in process engagement, change programmes and project management to help improve return on investment and customer retention.

The approach is grounded in understanding what teams and customers experience in practice, then working with businesses to make useful, lasting improvements.

Good ideas only create value when they work for the people putting them into practice.

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What could work better in your business?

Tell us about the challenge or opportunity you’re exploring. Email to get in touch.

Email AccelR8Auto